 How
the scheme works for schools
Research Machines recognise that being supported by a
local technician has
some significant advantages. The Affiliated Technicians
Support Scheme has been designed to form a partnership
with independent technicians to offer the best possible support to our customers.
Being supported ICT Networks will
enable you to benefit from:
- savings of over £500 on your network
support contract*
- being able to log calls directly with the RM
helpdesk
- the benefits of both an On-site technician
and and the RM helpdesk
- support escalations that finish at developer
level ensuring all issues are fully
resolved
- the increased knowledge and skills of
your technician
- A more effective relationship between you
and your technician
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* Only available to schools supported by technicians that
are fully affiliated. A contract must be held for each
product requiring support. Only the standard network support
contracts are eligible for discounts.
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